Support

Open TestFlight and check whether Along Cast has a newer build. If the invitation says the beta is full or no longer accepting testers, installation is not currently available through that link. Try the same invitation again later.

The website previews the next beta. The build currently offered in TestFlight may have fewer features or look different.

1. Check your internet connection. New routes and fresh forecasts need a connection.
2. Check that both place results are in the right town or country, then try planning again.
3. If the app says data is unavailable, partial, or old, treat it that way. Try again later rather than assuming the route is clear.

If it keeps happening, send a report with the error message and the steps that led to it.

In iPhone Settings, open Privacy & Security → Location Services → Along Cast. Check that location access is allowed; Precise Location helps position the route accurately.

You can also search for a starting place and destination yourself. Planning with chosen places does not require your current location.

Along Cast passes your starting point, destination, and travel mode to Apple Maps. Apple Maps calculates its own route, which may differ from the one whose weather you reviewed. Check that route before starting navigation.

The Trafikverket road layer covers Sweden and is intended for driving. Check that road information is enabled in Along Cast’s settings. Reports and cameras also depend on provider coverage and service availability.

A missing report does not mean there is no hazard. Look at the source and update time, and follow current road-authority guidance.

1. In iPhone Settings → Apps → Along Cast → Notifications, check Allow Notifications and Banners.
2. Check Focus and Scheduled Summary settings, which can silence or delay alerts.
3. For trip monitoring, open your upcoming trip and check its last successful check and current status.

No notification does not mean there was a successful check or that conditions are safe. If status is out of date, use Retry status check. Where offered, use Refresh route and forecast to review your plan.

Weather is checked when monitoring is enabled, then every six hours until three hours before departure, hourly after that, and once more thirty minutes before departure. A trip added later starts with an immediate check.

For driving in Sweden, road reports are checked when monitoring starts and every fifteen minutes in the final hour. Checks depend on service availability and limits; they are not continuous monitoring.

The service compares the route checkpoints you chose. It does not automatically reroute you or change your arrival estimate.

Monitoring needs a supported app build, an available service, and a separate opt-in. Scheduling a trip alone does not turn it on.

Open the upcoming trip and choose Stop monitoring. If cancellation is pending, reconnect and wait for confirmation: the server has not necessarily received an offline request. Monitoring also ends when the service receives a trip cancellation, replacement, or start, and at departure.

An alert already handed to Apple’s notification service may still arrive after you stop monitoring.

Stopping live sharing ends new location updates; it can leave the trip page and recap available. To make the whole link unavailable, open Settings → Shared drive links, choose the link, and select Revoke link.

Keep an internet connection until revocation is confirmed. An offline request can remain pending. Once confirmed, new requests for that link are blocked, but copies already saved by someone else cannot be recalled.

Check the page’s update time and connection status. Live sharing needs location permission, phone connectivity, and iOS allowing updates; it can pause or end.

Links expire seven days after creation and can be revoked sooner. An expired or revoked link cannot be reopened. Ask the person sharing to send a new link if they still want to share.